XPO Exhibitions Ltd (XPO) Privacy Policy

This website is operated by XPO Exhibitions Limited, a New Zealand-registered company with its address at Level 3, Orams Marine Village, 152 Beaumont Street, Westhaven, Auckland, 1010 (“we”, “us”). We take our obligations under the Privacy Act 1993 (“the Act”) seriously and will comply with these obligations where personal information (as defined in the Act) is provided to us by users of this website.

When you provide personal information to us (for example by filling in a form during a registration process on this website), we will collect and store that information.

This personal information will be collected to enable us to contact and advise you of details of events which you have registered for, or of future events which we believe you might be interested in. We will also use the personal information to compile generalised statistics on the demographics of attendees at our shows or users of our websites (which does not identify you individually). Such generalised statistical information may be summarised in event attendance reports we provide to prospective exhibitors to demonstrate the demographic nature of visitors who attend our events, as well as being used to enable us to improve the quality of our events.

We will not provide anyone with access to your information unless you provide express permission to do so, for example allowing an exhibitor at one of our events to scan your visitor registration badge barcode. In the event your visitor badge is scanned by an exhibitor we will only allow them access to your general contact details that we collect with your event registration, and no other private information you may have filled in on the XPO event registration form. No images are stored in the any app or device which scans your visitor badge.

Where personal information is collected for any other purpose, this purpose will be advised to you at the time the information is collected.
Where we hold personal information about you, you are entitled to request (and we will provide) a summary of this information, and we will correct any erroneous information upon request from you. Requests may be submitted by phone on 09 976 8300 or by emailing info@xpo.co.nz
Other than as noted above, we will only use or disclose personal information you have provided to us in order to fulfil a request made by you or otherwise where we are required or permitted by law to do so. Such situations include where we are required in court proceedings to do so.

Storage and Security Of Information

We will take such steps as are reasonable in the circumstances to protect your information from risks such as misuse, interference and loss, and from unauthorised access, modification or disclosure. We hold your personal information in a combination of hard copy and electronic files. We have systems and procedures in place to safeguard information, including the use of technical measures such as encrypted servers and maintaining physical security in order to prevent unauthorised access to records, documents and materials. We will take steps to destroy or de-identify your personal information where we no longer require it.

Access and Correction Of Personal Data

If you would like to request access to, or correction of, your personal information we hold about you, please contact us on the details set later in this policy. We will provide you with access to the information we hold about you, including for the purpose of correcting or updating that information, unless there is an exception which applies under the New Zealand Privacy Principles. We may recover from you our reasonable costs of supplying you with access to this information. However, we will not charge you for the making of the request or to correct or update your personal information.

Your request to provide access to this information will be dealt with as soon as reasonably practicable. If we refuse to provide you with access to, or correct, the information, we will generally notify you of our reasons for refusal to the extent required and how you may complain about the refusal.

Disclosure Of Personal Information Outside of New Zealand

In the instance where personal information is disclosed to an external company operating in a foreign company, we will ensure that the information is protected by law or a contract which upholds New Zealand’s Privacy Principles.
Information provided on the website

Any improper collection or misuse of information provided on the XPO Exhibitions website or show websites is a violation of the XPO Exhibitions terms and conditions and should be reported to us. Information we collect is used to improve the content of our website, to customize the content and/or layout of our page for each individual visitor, and shared with agents or contractors who assist in providing support for our internal operations. The information may be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorized use of our website. Information is not shared with other organizations for commercial purposes.

Website Tracking & Cookies

We may collect information about your visit to our site through cookies to assist us to measure and improve our website. Examples of information that we collect include: day and time of your visit, whether you have visited our website previously, whether you used a search engine to find us and some geographical information about what country and state you are in. You can set your browser to reject cookies, or to notify you when you receive one in order to accept or reject such receipt in each instance.

E-newsletters

Upon registering for a show, you will automatically be subscribed to show e-newsletters as these contain information about the show you wish to attend. From time to time, you may also receive communications from XPO Exhibitions regarding their other shows. If you do not want to receive e-mail from us in the future, simply unsubscribe from the e-newsletter by clicking the unsubscribe button in the email newsletter.

External websites

The XPO Exhibitions website & show websites contains links to other websites. XPO Exhibitions are not responsible for the privacy practices of other websites (excluding the show websites owned and managed by XPO Exhibitions including those websites for The NZ Gift Fairs, BuildNZ, The National Safety Show, Foodtech Packtech, MHL Expo, EMEX & SouthMACH). We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy policy applies solely to information collected by the XPO Exhibitions website and XPO Exhibitions show websites.

How To Make A Privacy Complaint

If you are not satisfied with our response or if there is a potential breach of this Privacy Statement or the New Zealand Privacy Principles, you should contact us (09) 876 8300 and request that your complaint be directed to the Privacy Commissioner. If you are unhappy with our response, you may apply to the Office of the Privacy Commissioner to have your complaint investigated.

We reserve the right to change this policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post the policy changes to our website. If you are concerned about how your information is used, please contact us.

Check our website periodically, we reserve the right to change our privacy policy and our terms and conditions at any time.

If any provision of this privacy policy is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from this privacy policy and the remaining provisions shall continue in full force.

If you feel that this site is not following its stated information policy, you may contact us at the above address or on (09) 876 8300 or email us.

Last updated 03.09.2019